Shipping Policy

Thank you for visiting and shopping at Zoraa Collections. We are committed to ensuring that your jewelry reaches you safely, promptly, and in perfect condition.

Order Processing

All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or public holidays.
Once your order has been shipped, you will receive a confirmation email and SMS with tracking details.

Shipping Charges & Delivery Time

Domestic Shipping (India):
- Delivery Time: 3–7 business days
- Shipping Charges: Free on orders above ₹999; Flat ₹70 on orders below ₹999
International Shipping:
- Delivery Time: 7–15 business days
- Shipping Charges: Calculated and displayed at checkout

Note: Delivery delays may occasionally occur due to high demand, courier issues, or unforeseen circumstances.

Shipping Partners

We work with trusted delivery partners such as Delhivery, Blue Dart, DTDC, and India Post for domestic orders, and DHL, FedEx, or Aramex for international shipping to ensure safe and reliable delivery.

Packaging

All jewelry is carefully packed in a tamper-proof, elegant box, ensuring your order arrives in perfect condition and gift-ready.

Shipping Restrictions

We currently offer worldwide shipping. However, certain remote areas may have limited delivery service. In such cases, we will contact you to arrange an alternative solution.

Customs Duties & Taxes (International Orders)

Custom duties or import taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product or shipping cost.

Address Accuracy

Please ensure that all shipping details provided are correct. Zoraa Collections is not responsible for lost or delayed packages due to incorrect or incomplete shipping information.