Terms & Conditions

Website: https://zoraacollections.com

Welcome to Zoraa Collections. These Terms & Conditions govern your access to and use of our website and services, as well as the purchase of products from zoraacollections.com. By using our site, you agree to be bound by these terms. If you do not agree, please refrain from using the website.

Use of Website

By accessing our website, you confirm that:

You are at least 18 years of age or are accessing under the supervision of a parent or legal guardian.
You will use the website only for lawful purposes and in a manner that does not violate any applicable laws or regulations.
You agree not to misuse the website, including tampering, hacking, or attempting to disrupt its operation or security.

Product Information

We strive to ensure all product descriptions, images, and details are accurate. However:

Slight variations in color, texture, or size may occur due to lighting, screen settings, or the handcrafted nature of our jewelry.
All products are subject to availability and may be discontinued or limited in quantity without prior notice.
Prices may change at any time without notice.
We reserve the right to refuse or limit orders at our sole discretion.

Orders & Payments

You will receive an email confirmation once your order is successfully placed.
Orders are processed only after payment confirmation through our secure payment gateway partners (e.g., Razorpay, PayPal).
Zoraa Collections reserves the right to cancel orders for reasons including but not limited to pricing errors, inventory issues, or suspected fraudulent activity.

Shipping & Delivery

For complete shipping timelines, charges, and carrier details, please refer to our Shipping Policy.
While we ensure timely dispatch, Zoraa Collections is not responsible for delays caused by courier services, customs, or unforeseen circumstances.

Returns & Exchanges

Our detailed guidelines are outlined in our Return & Exchange Policy.
Please note: custom-made or personalized jewelry is not eligible for return unless it arrives damaged or defective.

Intellectual Property

All content on this website—including text, images, logos, graphics, and designs—is the intellectual property of Zoraa Collections and is protected by copyright and trademark laws.
You may not copy, reproduce, distribute, or use any content without our prior written consent.

User Conduct

By using our website, you agree not to:

Post or share any false, misleading, defamatory, or offensive content
Attempt unauthorized access to our systems or user data
Use the website to engage in fraudulent, unlawful, or malicious activity

Limitation of Liability

Zoraa Collections shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services, including but not limited to delays, interruptions, loss of data, or loss of revenue.

Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time. Updates will be posted on this page with the revised date. Continued use of the website after changes constitutes your acceptance of the updated terms.

Contact Us

For questions or concerns regarding these Terms & Conditions, please contact us at:
support@zoraacollections.com