Privacy Policy

Website: https://zoraacollections.com

At Zoraa Collections, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping addresses
Payment Information: Card details, UPI, or other payment methods — processed securely through trusted payment gateways (e.g., Razorpay, PayPal)
Order Information: Purchase history, order preferences, returns
Device & Browsing Data: IP address, browser type, device details, and usage data collected through cookies or similar technologies

How We Use Your Information

We use the information we collect to:

Process and deliver your orders
Communicate updates regarding orders and customer support
Send promotional emails or SMS (only if you’ve opted in)
Enhance website functionality and user experience
Detect, investigate, or prevent fraudulent activities

Sharing Your Information

We do not sell your personal data. Your information is only shared with:

Delivery Partners: To fulfill and track your orders
Payment Gateways: To process your transactions securely
Third-party Services: For analytics, marketing (only with your consent), and customer support — all in compliance with data protection regulations

Data Security

We take data protection seriously and follow industry-standard security measures. All sensitive information is transmitted using SSL encryption and stored securely.

Your Rights

As a user, you have the right to:

Access, update, or correct your personal data
Request deletion of your data
Opt out of marketing communications at any time

To make any request, please contact us at support@zoraacollections.com.

Cookies

We use cookies to:

Improve your browsing experience
Store your preferences
Analyze site traffic and performance

You can manage or disable cookies through your browser settings. Please note that some features may not function as intended without cookies.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the latest revision date.